Theory X is the traditional approach to
workers and working which assumes that people are lazy and dislike work, and
that they have to be both threatened (for example, with losing their job) and
rewarded. It assumes that most people are incapable of taking responsibility
for themselves and have to be looked after. Theory Y, on the contrary, assumes
that people have a psychological need to work and want achievement and
responsibility.
There are two fundamental approaches to managing people. Many
managers tend towards theory x, and generally get poor results. Enlightened
managers use theory y, which produces better performance and results, and
allows people to grow and develop.
Theory
x (authoritarian management style)
•The
average person dislikes work and will avoid it he/she can.
•Therefore
most people must be forced with the threat of punishment to work towards
organizational objectives.
•The
average person prefers to be directed; to avoid responsibility; is relatively
unambitious, and wants security above all else.
Theory
y (participative management style)
•Effort
in work is as natural as work and play.
•People
will apply self-control and self-direction in the pursuit of organizational
objectives, without external control or the threat of punishment.
•Commitment
to objectives is a function of rewards associated with their achievement.
•People
usually accept and often seek responsibility.
•The
capacity to use a high degree of imagination, ingenuity and creativity in
solving organizational problems is widely, not narrowly, distributed in the
population.
•In
industry the intellectual potential of the average person is only partly
utilized.
Also a crucial point is that the this theory is ONLY for Managers and NOT for workers.
Here 's a small video to depict what a Theory X and Theory Y manager treats its workers.
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